Frequently Asked Questions
Q: How long does it take for an
order to be dispatched for shipping?
A: Orders are processed and
dispatched via Canada Post within
1–2 business days of payment.
Q: How long does Canada Post
take to deliver an order?
A: Typical delivery within Canada
is 3–7 business days.
Q: What happens if damage
occurs during shipping?
A: While Sacramentalia utilizes robust
packaging, Canada Post is responsible for
any damage that may occur during transit.
Customers should inspect the shipment
as soon as it arrives so that a claim
can be promptly initiated with the carrier.
Q: Are undamaged returns accepted
by Sacramentalia?
A: Yes, items returned within 30 days of
being received are returnable when a
Return Authorizartion Number
is issued by Sacramentalia.
Q: How is a Return Authorization
(RA) number obtained?
A: To return an item for a full refund,
use the contact form on the website to
request an RA number. This number
ensures that the return is tracked and
processed accurately upon arrival.
Q: Who pays for return shipping?
A: The customer is responsible for the cost
of returning the merchandise. Because the
items are compact, returning them via
regular mail through Canada Post is a
cost-effective method, typically costing
less than $10.00 CAD.
Q: Are the items pre-blessed?
A: Items are sold unblessed. In accordance
with Catholic tradition and Canon Law,
the blessing of a sacramental is a
personal act of devotion. It is recommended
that owners take sacramental items to
their local parish priest or deacon
to be blessed after they are received.
Q: Why is 0.6mm stainless steel wire
used instead of traditional chain links?
A: Most commercial rosaries utilize thin
base-metal chains or "eyepins" that
are easily pulled open or snapped.
Sacramentalia utilizes 0.6mm
stainless steel wire to create a structural
framework. This gauge is thick enough
to resist bending and breaking under
tension, yet flexible enough to allow the
beads to glide smoothly during prayer.
Q: Will the wire or components
tarnish over time?
A: No. Stainless steel is selected
specifically for its resistance to oxidation
and corrosion. Unlike sterling silver,
which requires frequent polishing,
or silver-plated base metals that
eventually flake or turn green, the stainless
steel used by Sacramentalia maintains
its lustre even with daily exposure
to skin oils and moisture.
Q: Are these rosaries "tangle-proof"?
A: The use of continuous wire construction
significantly reduces the risk of the "kinking"
or "knotting" often found in chain-link
rosaries. The inherent spring-tension
of the 0.6mm wire allows the Rosary to
retain its shape and drape naturally,
even after being carried in a pocket or pouch.
More Questions?
If you have other questions, please reach out
through this website’s Contact Form.
